Unibets is a trusted online betting platform in Bangladesh. When you use our services, you share certain personal information with us. This Privacy Policy provides a full picture of how we collect, store, and use that information.
We want you to feel safe from the moment you step into Unibets — every step of the way. You stay in control of your data. That's not just a statement; it's a real commitment we stand by. If you have any questions after reading this policy, feel free to reach out to our support team at any time.
By continuing to use the Unibets website or services, you are considered to have accepted this Privacy Policy. You will be notified in advance of any changes.
To put it simply: Your data is used solely to improve your experience. It is never sold or rented. You can view or delete your data at any time.
2What Types of Information Are Collected
Unibets collects information through several methods. Details are outlined below:
Information You Provide Directly
Full name, email address, mobile number, and date of birth.
Address and national ID number (for KYC verification).
Payment method details (Mobile Pay/Nagad number, bank account, etc.).
Messages and information provided when contacting support.
Automatically Collected Data
IP address and device information (phone model, operating system).
Browser type and version.
When you visited the site, which pages you viewed, and how long you spent on them.
Betting history and transaction records.
Data Type
Purpose
Mandatory?
Name & Contact
Account Creation & Support
Yes
National ID
KYC Verification
Yes, for Withdrawals
Payment Information
Deposits & Withdrawals
Yes
Browsing Data
Site Improvement & Security
No (opt-out available)
Betting History
Account Management
Yes
3How Your Data Is Used
Unibets uses your data only for specific, legitimate purposes. We never misuse the information you share with us.
Service Delivery: Account management, bet processing, and payment settlement.
Identity Verification: Fraud prevention and age verification.
Support: Fast resolution of your questions and complaints.
Security: Detecting and preventing suspicious activity.
Legal Obligation: Providing required information to government or regulatory authorities.
Service Improvement: Analytics to improve the user experience.
Marketing (with consent): Sending information about offers and promotions.
Please Note: To stop receiving marketing emails or SMS, you can opt out via your account settings or by contacting support.
4Who Your Information May Be Shared With
Unibets does not sell or rent your data to third parties. However, in certain limited circumstances, information may be shared with trusted partners:
Payment Processors: Payment providers such as Mobile Pay, Nagad, and banks that help process transactions. Only the minimum necessary information is shared.
Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a law enforcement authority.
Fraud Prevention Agencies: Limited data sharing with industry-specific bodies to prevent fraudulent activity.
Technology Service Providers: Cloud storage or cybersecurity providers — contractually bound to keep your data secure.
Your personal information is never shared with advertisers, data brokers, or any unrelated third parties.
5Cookies Policy
The Unibets website uses cookies — small data files stored in your browser that help make your browsing experience smoother.
Cookie Types
Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
Functional Cookies: To remember your language preference and odds format settings.
Analytics Cookies: Site usage data is collected to improve our services. No personal identity is included.
Marketing Cookies: To show you relevant offers. You can opt out of these at any time.
You can delete or block cookies through your browser settings. However, disabling certain cookies may affect the functionality of some site features.
6Security Measures
Unibets follows the highest industry standards to protect your data — covering not just technical safeguards, but procedural ones as well.
All data transmissions are encrypted using TLS 1.3.
Data stored on our servers is secured with AES-256 encryption.
Two-factor authentication (2FA) is available to secure account access.
Regular security audits and penetration testing are conducted.
Automatic alerts are sent whenever a suspicious login is detected.
Staff access to data is restricted on a need-to-know basis.
You Can Help Too: Use a strong password, keep 2FA enabled, and report anything suspicious to us right away.
In the event of a data breach, Unibets will promptly notify the affected members and take all necessary action.
7Your Data Rights
Unibets believes you should have full control over your own data. You have the following rights:
Right to AccessIf you'd like to know what information Unibets holds about you, simply submit a request.
Right to RectificationYou can request corrections to any inaccurate or outdated information.
Right to ErasureYou may request deletion of your data unless we are required to retain it by law.
Right to AccessYou can download a copy of all the data we hold about you.
Right to Restrict ProcessingYou can request that your data be restricted from use for specific purposes.
Right to ObjectYou can object to your data being used for marketing or profiling purposes.
To exercise any of the rights listed above support@unibets.biz. We typically respond within 30 business days.
8Minor Protection
Unibets services are strictly for individuals aged 18 and above. We do not knowingly collect or store any data from minors.
If a minor is found to have registered an account, it will be immediately closed and all associated data will be deleted.
If your device is shared with family members, always log out of your Unibets account to prevent any child or minor from accessing the platform.
9Data Retention Period
Unibets does not retain your data longer than necessary. However, certain information must be kept for a specified period to meet legal or regulatory requirements.
Account Information: For the duration of your active account and for 5 years after closure (as required by law).
Transaction Records: 7 years (in accordance with financial regulatory requirements).
Contact Details: 3 years after the issue is resolved.
Marketing Preferences: Updated immediately after opt-out; records retained for 3 years.
After the specified period, data is securely deleted or anonymized.
10Contact & Complaints
For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:
Email: support@unibets.biz
Live Chat: Chat button at the bottom-right corner of the website.
An initial response is provided within 7 business days of receiving a complaint. Complex matters may take up to 30 business days to resolve.
If this Privacy Policy is updated, the date at the top of the page will be revised and you will be notified via your registered email or SMS.
General Enquiries
Frequently Asked Questions About the Privacy Policy
The minimum bet at Unibets is just ৳50 (fifty BDT). This makes it easy for new players to get familiar with the platform without taking on significant risk. This minimum applies consistently across sports and matches, though certain specialist markets may have different limits — these are always displayed on screen before you place your bet. Maximum bet limits vary by match and market.
Yes, both Mobile Pay and Nagad are fully supported payment methods on Unibets. You can also transact via Rocket (Dutch-Bangla Mobile Banking). Those who prefer bank transfers can deposit through online banking, and card payments are supported as well. The minimum deposit across all methods is ৳200. Mobile banking payments are generally processed instantly, so you won't have to wait long before you start betting.
Your Data Is Safe – Join with Confidence
Your privacy is our top priority at Unibets. Register today and enjoy the best betting experience in Bangladesh.